Booking Terms Of Use


Pre Paid Bookings
BPM3 Inc. represents BPTG for certain BPM courses.  For those courses, the booking terms provided on the BPTG site will apply.  For courses owned by BPM3 Inc., you may book directly with BPM3 Inc. via email and or telephone.  When you make a booking and payment, BPM3 Inc. will check the event status and acknowledge acceptance by email with the Event Booking Form attached. Complete and print off the Event Form, sign as appropriate and send by fax, email or post to BPM3 Inc.

Provisional Bookings

  • When you make a provisional email or telephone booking, BPM3 Inc. will check and acknowledge event availability. This will be confirmed by email and the Event Booking Form attached for completion and return.
  • To confirm your place on the event, you should return the signed Event Booking Form to confirm. This can be faxed, emailed or posted.
  • On receipt of the form BPM3 inc. will confirm your booking by e-mail or post and an invoice will be issued. Tuition fees are payable on receipt of the invoice prior to event commencement.

Payment Terms
An invoice will be issued on confirmation of the booking. Payment is due on receipt, and should be received by BPM3 Inc. no later than 14 days prior to the event commencement date. Payment is due immediately should the booking be made within 14 days of the event commencement date. Please make cheques payable to BPM3 Inc. and send them to: BPM3 Inc., 643 Charlotte Street, Niagara on the Lake, ON, Canada, L0S 1J0.

All event fees shown in this schedule are exclusive of any applicable taxes which should be added to the amount shown at the rate in effect at the time of booking the event. If the customer fails to make any payment when due BPM3 Inc. reserves the right to levy a late payment charge calculated at the rate of 2% per month accruing daily from the date the invoice becomes due for payment.

Warranty and Liability
The customer accepts that it is their responsibility to verify that the events are suitable for the requirements of the delegate attending a particular event and that the delegate has the necessary level of competence to be able to achieve the objectives of the event.

Liability of BPM3 Inc. for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the event out of which the loss or damage has arisen. BPM3 Inc. will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.

Settlement of Event Venue Accommodation/ Daily Charges
BPM3 Inc. is pleased to provide details of local hotels and accommodation however accept no responsibility for any bookings or commitments made between the delegate and the chosen hotel/accommodation. All accommodation fees are the responsibility of the delegate and must be settled directly with the hotel/venue on departure. In case of dispute BPM3 Inc. do not accept responsibility or liability in respect of consequent financial loss.

Joining Instructions
On receipt of your payment, joining instructions will be sent to you. If, for whatever reason, payment is not received, attendance at the event will not be permitted.

Event / Seminar Changes
BPM3 Inc. reserves the right to improve the specification and format of its events for the benefit of its customers without notice to the customer. The location and date of the event will be as advised to the customer at the time of booking. BPM3 Inc. reserves the right to change the location of the event and will advise the customer as soon as this change is known.

BPM3 Inc. reserves the right to cancel or reschedule any event and will advise the customer as soon as this change is known. BPM3 Inc. will use all reasonable endeavors to avoid changes of this nature. When this is unavoidable BPM3 Inc. will refund in full course fees paid by the customer, or at the customer's option apply all monies to a rescheduled or alternative event. This refund applies only to course fees and does not include other payments made by the customer such as transportation, airfare, etc, unless these fees were paid directly to BPM3 Inc.

Attendance Certificates
Attendance certificates will be provided to all delegates on completion of the event.

Cancellations and Transfers
Cancellations and transfers will only be accepted if made in writing. A fee may be charged when confirmed bookings are cancelled.
Those fees will be levied in accordance with the scales shown below. Substitute delegates to attend may be nominated at any time.
More than 45 Days…25% of fees payable will be charged
45 Days or less to … 50% of fees payable will be charged
15 Days or less 100% of fees payable will be charged
The event venue provider (if applicable) may levy a charge to cover loss of revenue if a confirmed booking is cancelled within the fifteen days prior to the commencement of the event.

Transfers to Other Programs and Events
You may transfer to another program or event dates. A 10% service/admin charge may be levied for transfers. The event venue (if applicable) may levy 50% of the accommodation cost if transfer is made within fifteen days prior to event commencement.

The copyright and all other intellectual property rights in all event materials shall remain the sole and exclusive property of BPM3 Inc. or, in the case of an event developed by a Partner of BPM3 Inc., the Partner's organization. Unless a specific license has been granted for permission to do so, you undertake that you will not copy or permit the photocopying/ reproduction and distribution of event materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running your own events, internally or externally to your organization.

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